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Mapping Your Business

We provide detailed analysis, process design & mapping and process improvement concepts to deliver maximum efficiencies.

Our Pivotal consultant was super smart and very friendly. We formed a great working relationship and efficiently completed our project.

Becky M.

Director, Technology

Pivotal successfully established itself as the glue between our teams to help us all work better together.

Tyler M.

Quality Manager

Pivotal worked with us to ‘right size’ the solution we created together, providing just the level of detail required for accurate business insights without overcomplicating the process in a dynamic, heavily-matrixed organization.

Annie R.

Sr. Director

Pivotal Consulting is a trusted partner that I know I can turn to for comprehensive analysis, quality advice and excellence in their implementation of solutions. Everyone on the team contributes to making the journey an enjoyable experience.

Katherine W.

Business Solutions Manager

The Pivotal Team are highly trained professionals who always bring us top resources that meet our business needs. It is always a pleasure working with them as I know they can deliver.

Teresa R.

SVP IT

Pivotal Consulting serves as a key partner to our business for providing streamlined solutions that are truly individualized to meet our needs.

Dawn L.

Business Solutions Program Manager

As you know we really, really value and appreciate Pivotal for everything the team did to help us through the long lifecycle of the project over the last two years.

Michael S.

Sr. Project & Process Improvement Manager

Pivotal came in to help us tackle a problem that had cost us a lot of time and money trying to solve. The team worked with various stakeholders throughout our company to understand the complexity of the relationships between our environments and created a solution that brought us together. The tool not only works but more importantly it didn’t create an undue burden on our IT teams or require much change to our existing systems. They have stuck with us through training and implementation and have been a great partner.

Emily R.

SVP, Marketing

I would like to extend my heartfelt gratitude to Pivotal Consulting for their exceptional assistance with our recent projects. Their professionalism and expertise have significantly enhanced our security and business operations. The impact of their work has been profound, and I deeply appreciate the dedication and skill they brought to each task. This note is a personal acknowledgment of their invaluable contributions, and I am truly grateful for their support.

Bryce B.

Manager, Applications & Data Services

Business Systems Analysis

Our consultants are analytical authorities that conduct deep research, perform thorough analysis and accurately document all the details. They apply experience, business savvy and technical acumen to ensure vital information, requirements and specifications are captured. This results in an ideal formula for successful projects. We are experts at facilitating feasibility studies, performing gap analysis, developing business cases and creating essential project documentation including:

  • Business and technical requirements
  • Current state (as-is) & future state (to-be)
  • Process flow maps
  • Use cases
  • Activity diagrams
  • Functional & technical specifications

Process Mapping

Processes are at the heart of every business operation, and the greater understanding of what they are, how they function and what impact they have, the better you will manage your business. Process maps serve as informative visuals that provide a transparent picture of how your business functions, as well as its strengths and weaknesses. We apply industry best practices such as value stream mapping (VSM) and business process modeling notation (BPMN) to thoroughly map your overall business processes.

In today’s fast-paced business world, organizations are fine tuning or completely revamping their internal processes to maximize efficiency in their processes, technology tools and human capital. See below to learn how we can help guide you.

Process Improvement

Many organizations may recognize the need to improve processes but developing a logical plan to execute such improvements is where most fall short. We can help you to identify inefficient, over-engineered or redundant processes and optimize them to make a significant difference in your business results.

By learning to adapt LEAN / Six Sigma principles, methods, and tools to your organization, you will create a way of working that will reduce waste and deliver greater value. Once you have a better understanding of process challenges and implement improvements, you can take the next step to eliminate manual or repetitive tasks and introduce automation to free up your workforce to focus on higher value activities.

Pivotal successfully established itself as the glue between our teams to help us all work better together.

Tyler M.

Quality Manager

Pivotal is making great contributions to the project!

Cathleen C.

Operations Manager

Pivotal Consulting serves as a key partner to our business for providing streamlined solutions that are truly individualized to meet our needs.

Dawn L.

Business Solutions Program Manager

As you know we really, really value and appreciate Pivotal for everything the team did to help us through the long lifecycle of the project over the last two years.

Michael S.

Sr. Project & Process Improvement Manager

Pivotal came in to help us tackle a problem that had cost us a lot of time and money trying to solve. The team worked with various stakeholders throughout our company to understand the complexity of the relationships between our environments and created a solution that brought us together. The tool not only works but more importantly it didn’t create an undue burden on our IT teams or require much change to our existing systems. They have stuck with us through training and implementation and have been a great partner.

Emily R.

SVP, Marketing

We’ve partnered with Pivotal for more than six years through multiple eras of evolution in our organization’s digital workplace. Whether we’ve needed help with strategy and ideation, design and development or post implementation support, Pivotal has been the right partner to help us reach our goals. I can always rely on them for candid and honest input and depend on them to do exactly what they promised to do, on-time and on-budget.

Brendan W.

Strategist