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Privacy Policy

Thank you for visiting Pivotal Consulting’s website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website.

1. Information We Collect

· Personal Information: When you visit our website, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily through forms or communications.

· Non-Personal Information: We also collect non-personal information such as IP addresses, browser types, access times, and referring website addresses. This information is collected automatically through cookies and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

· To communicate with you and respond to your inquiries.

· To provide services or information you request.

· To personalize your experience on our website.

· To improve our website and services.

· To analyze trends and gather demographic information.

· To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to access certain features of our website.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience and information. These websites have their own privacy policies, which you should review before providing any

personal information. We do not endorse or assume any responsibility for the content or practices of linked websites.

7. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not provide any personal information on our website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Terms of Use

Welcome to the Pivotal Consulting website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these Terms of Use carefully before accessing or using our website.

1. Acceptance of Terms

By accessing or using the Pivotal Consulting website, you agree to these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you may not use our website.

2. Use of Website

You agree to use the Pivotal Consulting website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You may not use our website in any way that could damage, disable, overburden, or impair our servers or networks.

3. Intellectual Property

All content, trademarks, logos, and other intellectual property on the Pivotal Consulting website are owned or licensed by us and are protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

4. User Content

You may have the opportunity to submit or post content on the Pivotal Consulting website, such as comments or feedback. By submitting or posting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media.

5. Links to Third-Party Websites

The Pivotal Consulting website may contain links to third-party websites for your convenience and information. We do not endorse or assume any responsibility for the content or practices of linked websites. Your use of third-party websites is subject to their terms of use and privacy policies.

6. Disclaimer of Warranties

The information provided on the Pivotal Consulting website is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the accuracy, reliability, completeness, or suitability of the information contained on our website. Your use of the website is at your own risk.

7. Limitation of Liability

In no event shall Pivotal Consulting or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the website or the content contained therein. This limitation of liability applies to all causes of action, whether based on contract, tort, or any other legal theory.

8. Indemnification

You agree to indemnify, defend, and hold harmless Pivotal Consulting and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to your use of the website or your violation of these Terms of Use.

9. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms of Use on our website. Your continued use of the website after the posting of any changes constitutes acceptance of those changes.

10. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Washington State, without regard to its conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us.

By using the Pivotal Consulting website, you agree to these Terms of Use.

Accessibility Statement

At Pivotal Consulting, we are committed to ensuring that our website is accessible to all users, regardless of ability. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive and user-friendly experience for everyone.

Accessibility Features

· Keyboard Navigation: Our website is designed to be fully navigable using a keyboard alone, without the need for a mouse or other pointing device.

· Screen Reader Compatibility: We use proper HTML markup and alternative text for images to ensure compatibility with screen reader software.

· Contrast and Color Scheme: We maintain a sufficient color contrast ratio between text and background colors to improve readability for users with visual impairments.

· Resizable Text: Users can adjust the text size using their browser settings to accommodate their individual preferences.

· Accessible Forms: Forms on our website are designed to be accessible and usable by screen readers, with proper labels and instructions.

Ongoing Accessibility Efforts

We are continuously working to improve the accessibility of our website and regularly review our content and design to ensure compliance with accessibility standards. Our team receives training on accessible design and development practices to better serve our users.

Feedback and Contact Information

If you encounter any accessibility barriers or have feedback on how we can improve the accessibility of our website, please contact us. Your feedback is valuable to us as we strive to provide an accessible and inclusive online experience for all users.

Third-Party Content

While we endeavor to ensure accessibility on all parts of our website, some third-party content or applications may not be fully accessible. We encourage users to contact us if they encounter any accessibility issues with third-party content, and we will work to address them promptly.

Accessibility Standards Compliance

Our goal is to meet or exceed the WCAG 2.1 Level AA standards for accessibility. We understand that accessibility is an ongoing process, and we are committed to making continual improvements to ensure that our website is accessible to all users.

Date of Last Update

This Accessibility Statement was last updated on June 17th, 2024